Student Support Services
Newstate University has a range of on-demand services to help support you where you are.
Academic & Content Help
Operating 24/7, our AI coach delivers instant answers to a wide range of topics. By drawing from a curated knowledge base of course materials and institutional data, the chatbot can immediately provide guidance and support. This on-demand assistance empowers you to find information independently and efficiently.
Contact Your Faculty
From your Homepage, click on the "Messages" icon in the upper right hand side. Create a "New message" and start typing your faculty member's name in to send a message to them. Remember you can find your faculty's name in your syllabus, located in the Start Here section of your course.
Library: The Digital Asset Collection
Have questions about content, or interested in taking your learning further? Consider visiting our virtual library - The Digital Asset Collection. While we also have a real, human librarian, our Digital Library Assistant is available 24/7 with answers and resources.
See me at the bottom right of your page!
Technology Support
Administrative Help
Do you need support with transcripts, tuition, or something else? Email us at: contact@newstateu.com.
Report a Broken Link or Course Fix Request
Requesting Academic Accommodations
If you are a student with a documented disability and require academic accommodations to ensure equitable access to your education, Newstate University is here to support you. Newstate U works confidentially with students to determine reasonable accommodations, which may include note-taking assistance, accessible format materials, or other adjustments designed to accommodate your learning. To begin the process, students should contact Newstate U to partner on developing an accommodation plan, facilitate communication with your instructors, and empower you to succeed in your academic journey at Newstate U.